Splitting a Payment Due

Sometimes, an unpaid transaction needs to be divided into two parts.

  • Log into the FRONT PAGE
  • Visit Admin Center
  • Select “Make a Payment”
  • Enter Search criteria (name)
  • Click Search
  • The payment due appears
    • From “Other OPTIONS,” select “Split the payment into two transactions. Enter an amount, Cogran creates a new payment due for balance”
    • Enter the amount of the new payment to create
    • Enter the transaction number (appears as Order Ref)
    • Enter a transaction note to explain the reason
    • Click “process other option”
  • A small modal “Payment completed successfully” will appear
    • Click OKAY
  • To view the updated transaction, search again or click refresh!