Splitting a Payment Due
Sometimes, an unpaid transaction needs to be divided into two parts.
- Log into the FRONT PAGE
- Visit Admin Center
- Select “Make a Payment”
- Enter Search criteria (name)
- Click Search
- The payment due appears
- From “Other OPTIONS,” select “Split the payment into two transactions. Enter an amount, Cogran creates a new payment due for balance”
- Enter the amount of the new payment to create
- Enter the transaction number (appears as Order Ref)
- Enter a transaction note to explain the reason
- Click “process other option”
- A small modal “Payment completed successfully” will appear
- Click OKAY
- To view the updated transaction, search again or click refresh!