Coupons
Cogran has many ways to adjust prices using coupons.
A deposit is a great way to receive payment for your programs.
Residents may pay reduced rates. This option is eligible for program, store item, day pass,...
Breaking up the monies due into smaller installments can be a great way to make...
Household Credits.
This admin override is used to provide ad-hoc price reductions in transactions.
Early discounts and late fees apply after amounts are added and dates are set.
Cogran offers many different types of discounts, from quantity to household.
Advanced coupons allow single use and trackable coupons .
A crucial part of using a coupon is keeping track of how the coupons are...
Cogran's Coupon function is used to provide certain discounts at the program and program+registration period.
If a coupon isn't working, try these few steps to solve the problem!
Use Coupons to apply discounts!
Member pricing on registration programs is easy to manage.
Payment Management
Cogran empowers users with seamless payments at the time of registration. Admins have many options for managing payments.
Divide an unpaid transaction into two unpaid records.
Occasionally, you get two checks, or several checks and a wad of cash. Here's how...
In Cogran you can set a payment detail due or the full payment due. This...
A deposit is a great way to receive payment for your programs.
Admins can pull up order receipts and print them out.
Admin overrides to the set price are performed using the Price Adjustment at the program...
Sometimes, a customer underpays. This happens when a customer may select resident and yet be...
Admins and members of the public can make payments on customer accounts.
Monitoring registrations is a powerful function of Cogran. Use the Dashboard on the Front Page.
Cogran makes it simple to add a payment to a registrant's account.
Sometimes, after processing a payment, you may want to set the payment status to "due."...
Follow these steps to process a mailed-in check
This admin override is used to provide ad-hoc price reductions in transactions.
Cogran is excited to announce that the updated credit card save feature rolled out to...
Run through many of the possible issues a user may have!
In-person transactions just got easier with Cogran Terminal!
Adjust a payment due with a financial assistance credit
The Admin Center on Cogran's Front Page is the place to do quick refunds, grab...
Add a note to a payment record. Clients will not see this note. This note...
Refunds, Cancellations, and More
Comprehensive refund management is a core feature of Cogran.
Provide refunds from Cogran via Stripe to your customers.
Manage refunds or cancellations for your clients.
Make a full or partial refund.
After an event, it's common to refund part or all of a facility deposit.
Sometimes it is handy to unenroll a contact without a financial transaction.
Stripe and Credit Cards
Cogran installations use Stripe for credit card processing. Use these articles to learn more.
Test your new Stripe connection.
New to Cogran and Stripe? Sometimes new users feel the need to double check that...
Stripe has rates for nonprofits.
Stripe FAQ
Link your Stripe account to Cogran so that you can accept online payments. Connect your...
Reconcile to Stripe to ensure smooth payment management.
Cogran is excited to announce that the updated credit card save feature rolled out to...
Cogran supports Stripe.
In-person transactions just got easier with Cogran Terminal!