Create a Program

Remove a Sibling Discount

Create a Program, Discounts, Coupons, and more

Sometimes, it is useful to remove a Sibling Discount.

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Qualification Levels

Create a Program, Sports, User/Household Accounts

The all-in-one helpdesk article about setting up, and using, qualification levels in Cogran. Designed especially for swim!

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Using the Special Request Question Field

Changing Registrations, Create a Program, Helping Your Registrants

The special request is a great way to find out useful information for a specific registration. This is useful for friend requests, for example. Instead of posting to the household or contact, the answer to this question appears on the registration record, in team formation, and in drop & swap.

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Video: View Questions from a Registrant’s Perspective

Create a Membership, Create a Program, Registration Options: Create and Manage, Video Helpdesk

Setting up questions but not sure how they will look? Check out this quick video to view the Registrant’s Experience.

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Sibing Discount Restriction

Create a Program, Discounts, Coupons, and more, Registration Options (Programs, Tickets, and More)

By default, Cogran applies Sibling discounts to all siblings in a transaction. Cogran also allows the option to exclude one sibling from this discount. To activate this, visit system settings.

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Calendar Colors

Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

If your program is appearing in a color you would like to change, follow these instructions

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Questions

Create a Membership, Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

Questions allow registrants to share additional information during the registration process for specific registration programs. Questions can be added to existing programs or can be created along with a new program.

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Smart Questions

Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

Smart questions are a way to futher enhance registrations in Cogran. When registering for a program, all registrants will fill out most of the same registration forms. However, in some cases, more information needs to be gathered when a customer is registering for a particular program. This information might be an additional waiver, an additional fee, or simply more information.

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Document Upload

Create a Program, Document Management, Registration Options: Create and Manage, Registration Periods and Sessions

Documents support a Cogran System with downloadable forms that can be submitted online.

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Add-On Programs

Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

Add-on programs are only available during registration.

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Deleting: Unknown Error (before System go-live)

Create a Membership, Create a Program, Registration Options: Create and Manage, Troubleshooting

Getting unknown error when you want to delete? The item is probably in your shopping cart!

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Update Cards for Registration Options

Cards, Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

When cards change, it’s important to also update the programs on which they appear.

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Answer Library

Create a Membership, Create a Program, Registration Options (Programs, Tickets, and More), Registration Options: Create and Manage

Registration questions and Smart Questions may require dropdown or select box answers. Learn how to update them!

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Create a Program

Create a Program, Registration Options: Create and Manage

In Cogran, most registrations are for Programs. The Program can be a class, a camp, or a sport. The Program includes name, image, card choice, prices and discount, and eligibility. Program pricing can be impacted by quantity and household discounts, resident, or installments. Programs may include questions, which gather program-specific information.

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Early Discounts and Late Fees

Create a Program, Discounts, Coupons, and more, Registration Options (Programs, Tickets, and More), Registration Periods and Sessions

Early discounts and late fees apply after amounts are added and dates are set.

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Regional Registration Restrictions

Create a Program, Registration Options: Create and Manage

Regional restrictions hide programs based on a region that is assigned to a specific program and chosen by the registrant during registration.

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All About Questions on Registration Options

Create a Program, Registration Options: Create and Manage, Registration Setup

Add Questions to Programs for Added Power

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Delete a Program

Create a Program

Cogran does not allow programs to be deleted when they are being offered for registration. However, in some cases, it is possible to delete a program that is not being offered for registration. 

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