Getting unknown error when you want to delete? The item is probably in your shopping cart!
Getting unknown error when you want to delete? The item is probably in your shopping cart!
Validate residency, update tax rate, and manage group rates.
If a coupon isn’t working, try these few steps to solve the problem!
Cogran will not work in two tabs of one browser. Use two browsers to test!
If your cart content is not correct, you may have two transactions running in different browser windows
Sometimes you may be working in your back office and find that your usual dropdowns are not available. Use these tips to synch up your site.
Updating Cogran is easy, but it’s also great to see those changes! If you run into issues, here are a few tips to try.
Tips if you have trouble getting to your site
Once you have archived an item, you will be able to find it by following these steps.
A few tips to troubleshoot your Cogran setup.
When sharing the Cogran Front Page URL, use only the link initially provided in the setup email.
If you are having issues with the display of your Front Page: Refresh display in browser Check to see if you have Cogran open in more than one browser window/tab. If so, close all but one and try again. Check the link. (read more) Close browser (all tabs/windows) and reopen, then try again. View site […]
Unable to Proceed with Registration
On the Front Page, check to make sure that the status does not display as waitlist or closed.
Want a Cogran app? Here’s how to create a hotlink to your Cogran site for quick access from your phone!
Turn device Click Feedback button to report to Cogran
If cards were created but are not appearing, a few troubleshooting options are available.
When your price is wrong, there are a few places to check!
Once an online registration and payment has been made, an email confirmation is automatically sent.