Update Household Accounts from Ticket/Quick registration

Quick Registration is, by design, a registration that doesn’t usually require much information for a participant. In some cases, an organization does require more information about a customer—for example, their name on a ticket, or their emergency contact info. This option is available during POS registration only, as this information is normally captured during registration.

Instructions:

• Visit the Front Page
• Shop for programs, tickets, memberships, or passes on a card set up with POS-style checkout
• Add the registration item to the shopping cart.
• Log in as a member of the public: click “I have an account—sign in”
• A new field appears. It is now an option to select a participant to assign the program. This is especially useful for memberships, day passes, and other personal purchases that might not be available to every household member.
• If the contact does not appear in the list, visit the household account to add a customer.
• Click the button at right of the participant selection option.
• A new page loads.
• The page displays the primary adult contact on the account. To update this information—usually address, phone number, and emergency info. Update as needed.
• • After updating, click “save and continue to participants.”
• A list of participants will appear. Select to update the form fields for this contact. Or, click add a participant to add another person to the account.
• Save
• Click “back to participant list” to continue editing or “back to previous page” to return to registration process.
• Complete your transaction by selecting the new contact and confirming or paying.

When used: When tickets will be distributed to guests or family members; when people are adding non-family members to an account for programs like senior bus trips, and when a program must be assigned to a particular participant to be valid, such as a day pass or membership