Video Helpdesk
Welcome to Cogran Videos—the resource for mastering modern registration management and getting the most from your Cogran platform.
Managing programs, events, memberships, schedules, and payments can quickly become complicated. Spreadsheets, emails, and manual processes create unnecessary work. Cogran helps organizations simplify operations with a flexible, all-in-one registration management system designed for recreation departments, camps, sports leagues, nonprofits, churches, schools, and community organizations. This channel provides practical tutorials, platform walkthroughs, and best practices to help you build better registration experiences and run more efficient programs.
Whether you’re new to Cogran or looking to optimize your setup, you’ll find guidance on everything from creating programs and registration forms to managing schedules, capacities, waitlists, payments, reporting, and advanced workflows. We’ll also explore real-world solutions for common challenges—like managing high-demand programs, coordinating complex schedules, improving communication, and creating a seamless experience for participants and staff
Setting up questions but not sure how they will look? Check out this quick video...
The user experience when answering questions.
Watch this video for an overview of how to update a registration form!
Update dropdowns in a form, for registration forms or other forms.
Divide an unpaid transaction into two unpaid records.
A video overview of registration setup, testing, and reporting.
The type of card assigned to a program will impact the checkout, from registration to...
New to setting up a Cogran registration? Review this video for a general overview of...
Registration Direct Links make a quick easy link to registration
Helping your registrants can include registering a new household member on existing accounts. This is...
Provide refunds from Cogran via Stripe to your customers.
Pull a print-friendly roster!
Take attendance online in the back office.
Waitlist management is simple in Cogran. Using a waitlist, admins can fill every available slot...
Update the Cogran registration forms! This easy overview gives tips on different types of fields.
Thank you for choosing Cogran! This short video provides an overview of the first information...
Go right to a card to update or add more! No need to access it...
Edit or update a session using this quick method.
Drop (without price changes) or swap participants from one session or class to another using...
Create a user account for an admin, update the password, and log in with the...
A basic card is easy to create. Just fill out a few required fields!
Cogran's Admin Menu is accessed by the Front Page. The Admin Menu includes many key...
Cogran charts are easy and a great way to easily understand data about your system.
Create a class or group, add participant, and swap them in this simple workflow!
Register a user that already has an account using Cogran.
Upload an image to Cloudinary and then add it to the media library. This example...
Cogran uses many lookups throughout the system. Change the dropdown content here.
Learn more about how Cogran manages online checkin from the Front Desk at your community...
Create multiple sessions of a program in a registration period
Learn how to quickly clone a regsitration period with sessions!
Use Autocomplete search to swiftly find the right Registration Option when creating sessions!