Waitlist Management

Waitlist Management

Understanding Waitlist Management in Cogran

Cogran’s waitlist tools help you manage high-demand programs while keeping participants informed and your registration process organized. When a program reaches capacity, the waitlist allows interested participants to add their names so you can easily fill openings as they become available.

With Cogran, waitlists are automatically tied to your registrations. As spots open due to cancellations, transfers, or administrative adjustments, you can quickly review the waitlist and invite the next participant to register. This helps ensure that programs stay full while giving interested participants a fair opportunity to join.

Administrators have full control over how waitlists operate. You can review and manage waitlisted participants, move individuals into available spots, communicate with families about openings, and keep your program rosters accurate and up to date. These tools make it easy to balance demand while maintaining a smooth registration experience.

The help articles below explain the different aspects of Cogran’s waitlist system, including how waitlists work, how to manage participants, and how to move individuals from the waitlist into active registrations. Whether you are reviewing a program’s waitlist, notifying participants of openings, or adjusting registration limits, these guides will walk you through each step.

Explore the articles below to learn more about using waitlists effectively in your Cogran system.

Waitlist Approvals

If using Waitlist approvals, follow these steps to approve registrants.

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Video: Manage the Waitlist

Waitlist management is simple in Cogran. Using a waitlist, admins can fill every available slot...

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Waitlist Followup

Following up with Waitlisted Customers after the inital invitation is useful.

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Waitlist Communications

Waitlist Communications are essential to let customers know that their program is available

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Set Capacity & Waitlist

Control how many people can register for different programs and set waitlist limits.

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