Waitlist Followup

Waitlist

Review and Contact Invited Customers

Following up with Waitlisted Customers after the inital invitation is useful.

Visit the waitlist function.

Backoffice:
Contact Mangement>Wailist Management

  • Filter on FOLLOWUP DATE and STATUS “INVITE”
    • Customers with current invite status will appear.
    • The status will automatically appear as “has accepted” if the customer has paid, so this shows customers who are still in the invite status
    • Click “email” to email reminders
    • If desired, change the status to “cancelled” to begin the process again to invite new customers.
  • Filter on FOLLOWUP DATE and STATUS “WAITLIST”
    • This will show if the customer remains on the waitlist as of your selected followup date. If desired, send a reminder email, or simply change the status to “cancelled” to begin the process again to invite new customers.