I get a blank screen

A blank screen is caused by a bad URL (internet address).

Remember to use the precise URL each time. URLs may be copied and pasted from a logged-in site, so be sure to keep your URL clean. Be sure that there is no extension of anything on the URL.

Copying and pasting the URL may pick up extra characters, like /#oath or/home.

This can happen if you let your browser “remember” the site instead of bookmarking. The browser may “remember” a page that is not your login or landing page, which could cause you to see a blank screen. Once in error state, you may need to open a new window to try again.

Solution: If the issue persists, close your browser and reopen it. Then, paste your link into the window. Make sure it is correct, then go to your site.