Create a User in Cogran from the Back Office

1. Sign in as admin to Back Office
2. Contacts>User Security
3. Search.
   1. click add to create a new account or
   2. search for an existing login to turn it into an admin account.
4. A form appears. Fill out the form with first name, last name, and email address. The email must be unique.
5. Select “admin” for the access level. (Or any other access level that is desired).
6. Check “reset the password.” Save.
7. When your new admin logs in, they will be prompted to update their password.
8. Refresh the list using the refresh button on the list. A Reset Password Link will appear.

TIP: The email address must be unique. If changing a public account to admin, pull up the public account and change the access level from public to admin. Two logins with the same email address will create issues as the system tries to apply dual security roles.

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Update a User’s Security Role

• Sign in as admin to Back Office
• Select User Security from Quicklinks or Contacts>User Security
• Search for contact
• Click the pencil next to your contact’s name.
• Select a secuirty role from the options.
• Save
• The user may now log in with their existing username/password, but they will now have the appropriate access.

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If creating the account, continue to follow these instructions:

Updated 10.6.2026