COGRAN SYSTEMS | CUSTOMER GUIDE

Setting Up Email Reminders

For events and facility reservations

Cogran must configure automated email reminders for events and facility reservations. Email with your database name support@cogransystems.com with the following information:

1. Reminder timing

Specify how many days before the event or reservation each reminder should be sent. For example: 7 days and 1 day in advance.

2. Email template name

Provide the name of the email template to use for each reminder.

3. Automated information

List the details you want included automatically, such as:

• Event or facility name
• Reservation date
• Start and end times
• Location
• Reservation details

Implementation time
Please allow 5–10 days for implementation after providing this information.