Update Contact Details

User/Household Accounts

Updating Registered Contact Details

Contact information for registrants may change. While they can update their info during the regsitration process, it is handy to update it as an admin, too.

Log into the Back Office.

  • Contact Management >Contact
  • Search for the contact. Filter as needed.
  • A list populates. NOTE: More than one contact record may appear, if households share data such as a last name.
  • Click the edit button next to the correct contact. A modal appears with contact info. Update as needed, remembering to save.

    Household Contacts

    To View Household Contacts click the three-dot menu icon. The top option is Household Contacts. Select.

    • Tab 1: Basic Information
      • First NameĀ *
      • Middle Name
      • Last NameĀ *
      • NicknamePrime Contact
      • Adult
      • Contact Type
      • Picture
      • Gender
      • Date of Birth
      • is Date of Birth Confirmed
      • Current Member
      • is Resident
      • Do Not Contact
      • Additional Details
      • Shirt Size
      • Short Size
      • Shoe Size
      • Exclude from family membership: When checked will not be auto added to family membership
      • Remove from Household
    • Tab 2:
      • Email
      • Email 2
      • Address
      • City
      • Select from list
      • State
      • Zip/Postal Code
      • Select from list
      • Cell Phone Carrier
      • Cell Phone
      • Phone
      • Work Phone
      • Organization
    • Tab 3
      • Pickup Contact
      • Organization
      • Medical Condition
      • Date of Medical
      • Select from list
      • Marital Status
      • Select from list
      • Race or Nationality
      • Identification
      • Select from list
      • Company Category
      • Select from list
      • Contact Category
      • Select from list
      • Qualification Level
      • Program restriction applied at time of registration.
      • Ethnicity
      • Language
      • is Media Release
      • is Release 01
      • is Release 02
      • is Release 03

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