How to Close Registration for One Option

When used: When an admin needs to force-close a program, membership, or other registration option from further registration. This overrides the automatic close dates and capacity shut-off. 

Follow these steps:

  1. Registration Setup> Programs
  2. Search for your program
  3. Click the edit icon. A list appears.
  4. Choose the program you wish to close from the list.
  5.  Click the go-to menu. Choose the field that reads “Status.” Status will be set to open. Change this status to closed.

Note: Not even admins can register participants for closed items. To close registration to members of the public but allow admin registrations to continue, update the registration close date (on the Program level) to close the program early.

Note: Programs for which registration has ended by date may still display as “open” on the program session column for admins only. This means that admins are able to continue registration after the registration has ended for members of the public.

Updated 12.7.20