Getting Started

Thank you for choosing Cogran as your registration management system! Cogran will streamline your back office, handle your registrations, and manage your communications. The first step is taking some time to set up your system and make it your own.  To begin to customize your setup, follow these steps:

Read your setup email (if this has not yet arrived, don’t worry! It’s coming soon).  This email includes your site address and your login information.

Your Setup Workflow

This information takes you through your first-time setup workflow. Log into the Cogran Office with the login that has been provided to you.

Cogran Setup:

Log into the Cogran Back Office.

STRIPE for Credit Card Processing:

If you already have a Stripe account, you can use it with Cogran!
If you do not have a Stripe account, creating it is part of the setup workflow
Read instructions here for how to sync or create a Stripe account.

Setting up Stripe

Media Library: Add your images to Cogran

The Media Library stores all images displayed in Cogran.
Cogran includes an extensive list of images, but typically users choose to add their own.

Click here for info on How to Use the Media Library: https://www.registerwithcogran.com/knowledgebase/media-upload/y
Image sizes:
Image proportion details

  • Cogran Front Page and Cards Setup: Create or edit your Cogran Front Page.
    • The Front Page is a customer-facing website that displays product listings, company information, includes a shopping cart, and allows calendar-based program and facility selection. The Front Page can be personalized with images, information, and cards. The Front Page should be set up early in the onboarding process, but it can be changed and updated at any time.
    • Read about Front Page setup here
    • Read about Cards here
    • Watch a video about Cards
    • Update your organization details
  • Registration Setup Overview: How does it work? Click to read a valuable overview of Cogran Registration Setup
  • Program Setup – Info/Pricing/Restrictions: Set up your programs.
    • In Cogran, most registrations are for Programs. The Program can be a class, a camp, or a sport. The Program includes name, image, card choice, prices and discount, and eligibility. Program pricing can be impacted by quantity and household discounts, resident, or installments. Programs may include questions, which gather program-specific information.
    • Read more here
  • Registration Setup by Period/Season: Set up your registration season
    • Read more here
    • Read a detailed overview here
  • Publish Updates to Front Page: Use this feature to display your changes. Caching prevents changes from disrupting a user experience. Read instructions here.
  • Preview: Review your Setup
    • Click the link to your Front Page. Click through your pages and review your registration.

A few tips as you get started:

Only open Cogran in one tab at a time

  • Log in each time you visit and log out when you are done
  • Remember to use the precise URL each time.

Enjoy! Remember, if you get stuck, reach out to your Cogran Registration Management Specialist!

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